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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • What is a paint and sip or paint and drink party?
    A paint-and-sip party or paint-and-drink party can be a social or private event where all the guests have a non-fine art class with a professional art tutor. The guests can have wine, prosecco, or other alcoholic or non-alcoholic drinks. This party is all about having a great time, learning new skills, and creating happy memories.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What’s included in my ticket?
    The ticket includes everything for your amazing experience: paint and brushes, premium canvas board, aprons, palette, and so on. Of the artsy instructor and the wonderful music. At the end of the paint application, you will take away your masterpiece in a lovely eco-friendly paper bag.
  • Do you have any drinks included in the ticket price?
    There are no drinks or food included in the ticket; however, sometimes we run special offers, and you may get a glass of bubbly, wine, or a cocktail. This will be included on the event description page.
  • Is there particular clothing I have to wear?
    For our paint parties, we mainly use acrylic paints. This medium can easily be cleaned off any surface, including hands and skin, but not off textiles. We’ll provide you with an apron; however, just to be safe, you may consider wearing something you don’t mind getting paint on.
  • What locations do you use for social, private and corporate parties?
    You may wonder, where can you have a paint and drink party? The answer is: everywhere convenient for you. We’re a mobile paint party company, so we can come to your home, office, or your chosen venue. If you need us to help you find a venue, we can offer you this via one of our venue partners free of charge, or we can find a venue for you for a small fee. We bring all supplies; however, you will be responsible for providing tables and chairs. Our social paint and wine parties are hosted in local venues.
  • Do you take pictures and videos during the paint party?
    We’d love to capture all happy moments and share them with you and our happy community. We usually take pictures during the party, as we want to track the painting progress of our guests’ paintings. We take a group picture with all guests and their gorgeous masterpieces at the end of the paint party. If you follow us on https://www.instagram.com/paintpartysocialclub/ and https://www.facebook.com/merrimentatelier, you can see all the pictures and reshare them with your friends. If you don’t want us to use your pictures on our social media, please let us know in advance.
  • What can I do if I buy a ticket for the paint party but cannot attend?
    If for some reason, you’re not able to join a social paint party, you can easily reschedule your ticket. Please email us at hello@paintpartysocialclub.co.uk and let us know which form of our upcoming events you’d like to reschedule. You can do up to 48 hours before the event as per our T&C.
  • Can I cancel a booking and get a refund?
    You can cancel your booking and get a refund up to 14 days before the event. If less than 14 days, you can only reschedule for another day.
  • How can I book a corporate or private paint party?
    Booking your private party or team event is a breeze! Just complete our enquiry form, and we'll tailor a proposal to your needs, including schedule, materials, and specifics. Once you confirm your painting project with a deposit payment, dive into our artsy library to choose your art project for your experience. Fancy a custom creation? We'll work out the details and set a deadline for you. For classic events, the final balance is due 14 days prior, and for premium events, 30 days ahead of your party.
  • What is the minimum number of guests for private parties and corporate events?
    For private parties, we require a minimum of 10 guests, while for corporate events, it's 15 guests. Parties with fewer guests are welcome, but please note there's a minimum fee for both private and corporate bookings.
  • Can I cancel a private or corporate event?
    Our cancellation policy allows you to cancel a private party or classic corporate paint party for up to 14 days before the event and 30 days for premium events. However, we encourage you to reschedule the event instead of cancelling.
  • Do you have a referral program?
    Yes, we are happy to offer a £20 referral fee for recommending us for a private party and £50 if you put us forward for a corporate event. You’ll receive the referral fee as soon as the booking is confirmed and payment in full is made.
  • Are your paint parties and events COVID-19 safe?
    We strictly follow the government requirements to make sure that all our guests and staff are having a great time in a safe and COVID-19-free environment.
  • What if the event is cancelled due to COVID19 or other unexpected reasons?
    We won’t refund but we will reschedule the event for another day and you can use the same ticket to attend.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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